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210-226-3500

Privacy Policy

At All American Allergy & Immunology Center, we prioritize the privacy and security of our patients’ personal health information. This Privacy Policy outlines how we handle text message communications in compliance with applicable laws and regulations.

1. Consent to Receive Text Messages

By providing your mobile phone number to All American Allergy & Immunology Center, you consent to receive text messages related to your healthcare, including but not limited to:

  • Appointment reminders
  • Pre-registration instructions
  • Prescription notifications
  • Lab test results
  • Post-discharge follow-up information

2. Message Frequency and Duration

We will limit our communications to essential healthcare information. Text messages will be concise, generally one minute or less in length, and limited to 160 characters. You will not receive more than one message per day or three messages per week.

3. Opt-Out Option

You have the right to opt out of receiving text messages at any time. To discontinue receiving messages, reply “STOP” to any text message you receive from us. We will honor your opt-out request immediately.

4. No Cost to You

Our text messages are provided free of charge. You will not incur any costs, and messages will not count against your wireless plan limits.

5. Confidentiality and Security

We are committed to protecting your personal health information. All text message communications will comply with HIPAA privacy rules. We will not include sensitive personal information in text messages to minimize privacy risks.

6. Contact Information

If you have any questions or concerns about our text messaging practices, please contact us at:

All American Allergy & Immunology Center, 1219 McCullough Ave., San Antonio, TX 78212, 210-226-3500

By implementing this privacy policy, your practice demonstrates a commitment to protecting patient information and adhering to FCC and HIPAA regulations. It’s advisable to consult with legal counsel to tailor this policy to your specific practices and ensure full compliance with all applicable laws.

★★★★★ 5/5

Highly Recommended!

This was our first time coming in for my son, and I just love how comfortable they make you feel! The ladies in the front are so sweet and welcoming, I came in with my three kids and they even made them feel very comfortable by simply making small talk and putting on cartoons for them. Then the DR himself is so nice and caring and provided me with more than enough helpful information on why we came in today for my son along with prescribed medication of course.
Verified Patient
Dr. Charles is very dedicated to his work and takes great pride in providing quality service to all of his patients. I highly recommend AAAAIC to anyone that is suffering and is looking for relief! Thank you Dr. Calais for such a great experience!
Verified Patient
I am extremely please with the care I get from Dr. Calais. He is professional, caring, patience, and listens to you. His staff is very knowledgeable and extremely friendly, you typically can get an appointment in week or so. My husband is also a patient, we both highly recommend this office.
Verified Patient
Dr. Calais is one of the most knowledgeable and effective allergists I have seen. He is easy to talk to and has helped me immensely. The staff is caring and responsive and the office is clean, spacious and comfortable. Cannot say enough good things about All-American Allergy, I am lucky to have such a quality doctor nearby.
Verified Patient
I have been coming here for the past few months now. The staff here is so kind, warm, caring and friendly. I feel so welcomed and cared for when I am here. The doctor and staff are so very informative when going over procedures and/or diagnosis. I was suffering from severe sinus pressure but within a day, that pain went away all because of the doctors experience and the test they provided on-site to accurately diagnose me. I am forever grateful to the staff for their professionalism and dedication in my well-being. I highly recommend their services.
Verified Patient
I've been coming here since 2018. BEST THING I have done to help me with Asthma & Allergies! Dr Calais is wonderful, caring, educational and spends quality time with you. I also started allergy shots that have drastically helped me with allergy headaches and year round dust mite reactions. I'm grateful to the entire team; Liz, Veronica and Nely that keep the office running so smoothly.
Verified Patient
The best doctor's office I have ever been to, no lie. EVERY staff member from the doctor down to the receptionist is friendly, professional, and knowledgeable. I have never been to an office that runs as efficiently while still being so welcoming and friendly. Dr. Calais is thorough, empathetic, and educational, really taking the time to not only understand the problem but listens to how it impacts one's life and gives a full regimen of how to help with whatever's going on from environmental factors, to meds, to even breathing exercises. He also caught some things that numerous other doctors and pharmacists never caught! AAAIC is truly an example of what a good and dedicated doctor's office is.
Verified Patient
The best doctor's office I have ever been to, no lie. EVERY staff member from the doctor down to the receptionist is friendly, professional, and knowledgeable. I have never been to an office that runs as efficiently while still being so welcoming and friendly. Dr. Calais is thorough, empathetic, and educational, really taking the time to not only understand the problem but listens to how it impacts one's life and gives a full regimen of how to help with whatever's going on from environmental factors, to meds, to even breathing exercises. He also caught some things that numerous other doctors and pharmacists never caught! AAAIC is truly an example of what a good and dedicated doctor's office is.
Alexandra R.
All office staff are very Professionals, Friendly and Helpful (Liz, Veronica and Nelly). Dr Calais has been very helpful and knowledgeable. He has help me in controlling my asthma and allergies. I highly recommend him and his staff with my family, friends and people who ask for references.
Mary Lou L.
Friendly and thoughtful staff
Ivy D.
10/10 recommend All American Allergy and Dr. Calais! Dr. Calais and the nurse staff are great, always nice, friendly and helpful.
Cheyeane Z.
I am extremely please with the care I get from Dr. Calais. He is professional, caring, patience, and listens to you. His staff is very knowledgeable and extremely friendly, you typically can get an appointment in week or so. My husband is also a patient, we both highly recommend this office.
Dora P.
Dr. Calais is very attentive, patient, and listens well. He goes above and beyond for his patients, and I love that he has virtual options.
Dinah E.
Dr. Calais is super patient. He listen and gives the best allergy care.
Gilian De Los S.
This was our first time coming in for my son, and I just love how comfortable they make you feel! The ladies in the front are so sweet and welcoming, I came in with my three kids and they even made them feel very comfortable by simply making small talk and putting on cartoons for them. Then the DR himself is so nice and caring and provided me with more than enough helpful information on why we came in today for my son along with prescribed medication of course.
victoria f.
Office and medical staff are extremely friendly and proficient. Dr. Calais is amazing, he has definitely helped me with my asthma and non allergic rhinitis, along with my dry eyes.
Jennifer L.
I have been coming here for the past few months now. The staff here is so kind, warm, caring and friendly. I feel so welcomed and cared for when I am here. The doctor and staff are so very informative when going over procedures and/or diagnosis. I was suffering from severe sinus pressure but within a day, that pain went away all because of the doctors experience and the test they provided on-site to accurately diagnose me. I am forever grateful to the staff for their professionalism and dedication in my well-being. I highly recommend their services.
QuickShot314.
I've been coming here since 2018. BEST THING I have done to help me with Asthma & Allergies! Dr Calais is wonderful, caring, educational and spends quality time with you. I also started allergy shots that have drastically helped me with allergy headaches and year round dust mite reactions. I'm grateful to the entire team; Liz, Veronica and Nely that keep the office running so smoothly.
Tanya B.
Dr. Calais is one of the most knowledgeable and effective allergists I have seen. He is easy to talk to and has helped me immensely. The staff is caring and responsive and the office is clean, spacious and comfortable. Cannot say enough good things about All-American Allergy, I am lucky to have such a quality doctor nearby.
Tina M.
Staff is caring and kind. Dr. Calais is genuine and concerned.
Patricia G.
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Contact Us

1219 McCullough Ave. San Antonio, TX

210-226-3500

210-226-3638

allamericanaaic@gmail.com

San Antonio Pollen Count

We Speak Spanish!

All-American Allergy, Asthma and Immunology Center Logo
  • Business Hours:
  • Monday: 9am-5pm
  • Tuesday: 9am-5pm
  • Wednesday: 9am-5pm
  • Friday: 8:30am-4:30pm
  • Shot Hours: (M-W 9am-4:30pm, Fri 8:30am-4:00pm)
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